- Treatments & Services
Jiahui Health is collaborating with overseas medical institutions to provide fully-coordinated, transnational medical services, helping patients get access to global diagnosis and treatment solutions. Through the Global Solutions Network (GSN), patients can access a remote consultation with an international specialist as well as overseas treatment that might otherwise be unavailable in China. Patients treated abroad are also able to continue their treatment at Jiahui Health according to their overseas treatment plan once they return to China, ensuring full continuity and consistency of care.
Massachusetts General Hospital (https://www.massgeneral.org/)
UCLA Health (https://www.uclahealth.org/)
UCSF Medical Center (https://www.ucsfhealth.org/)
Mayo Clinic (https://www.mayoclinic.org/)
City of Hope (https://www.cityofhope.org/)
Overseas treatment (expected to be available from June, 2019)
Follow-up care after return
Selective Collaborating Hospitals
Our collaborating hospitals are among the top 10 medical institutions in the United States (as ranked by US News).
Jiahui Health collaborates on an institutional level with overseas medical institutions;
Institutional-level collaboration gives patients access to the most suitable medical experts. For complex medical issues, institutional-level collaboration is more effective than an individual physician's capability to get multidisciplinary support for accurate diagnosis and optimal care;
Established overseas medical institutions are highly selective in who they cooperate with. Being chosen as an overseas collaborator demonstrates Jiahui Health's international standards and credibility as a medical institution, as well as our capacity to implement the treatment plans provided by overseas institutions.
Diversified Medical Solutions
For patients who want to compare treatment options from multiple overseas medical institutions, our multidisciplinary medical team can provide suggestions and help patients select the most suitable treatment scheme and hospital;
For patients who would like to continue receiving their medical service according to the treatment plan provided by overseas experts, Jiahui Health's standardized medical service system can provide the treatment accordingly;
For patients wanting to be enrolled in clinical trials, our international, institutional-level collaborations mean we can help patients obtain comprehensive clinical trial information and choose suitable clinical research programs;
For patients who will return to China after being treated abroad, we can provide follow-up care and arrange regular follow-up consultations with the attending physician from the overseas medical institution.
Professional Medical Support
Jiahui Health's full-time medical specialists are responsible for reviewing all medical records and their translations to ensure the accuracy of medical information;
Our attending medical specialists will communicate with overseas experts throughout the consultation process, and communicate with patients' local attending physicians when necessary;
Jiahui Health's multidisciplinary medical team of specialists will provide comprehensive and professional support to the patient's attending physician for the consultation.
Patients medical information is collected and processed under strict privacy rules;
International consultation work is carried out through professional platforms to protect patient information during medical information transmission and video conference.
A designated liaison with a medical-related background will follow up with the case throughout its course and ensure high quality service.
For more information, please email GSN@jiahui.com. We'll get back to you within 1-2 working days and provide a free consultation. In your email, please provide the following:
contact person's name, phone number, and email address
patient's age, gender, location, current diagnosis, and current treating hospital
patient's specific medical needs
You can also add the Jiahui GSN customer service account on WeChat (by searching "Jiahui-GSN" or scanning the QR code below) for a free consultation.
International medical services are recommended for the following patients:
Patients who are diagnosed with serious diseases (e.g. cancer) and want to confirm the diagnosis
Patients whose conditions remain undiagnosed for a long time or who have received different diagnoses or treatment plans from different hospitals
Patients whose current treatment outcome is not satisfactory, or who are told that there is no suitable treatment in China and hope to seek treatment or a clinical trial abroad
Our services include:
We will prepare and scan your tissue samples, and send the pathological images to an overseas collaborating institution for interpretation and a diagnostic consultation. If needed, we will prepare new tissue samples according to the specific requirements of the overseas medical institution.
We will send your medical imaging files to the imaging department of an overseas collaborator for interpretation and a diagnostic consultation. If needed, our Medical Imaging Center will take new images according to the specific requirements of the overseas institution.
Written Report/Video Consultation
With the presence of Jiahui Health's attending medical specialists, patients will get a second or third opinion from overseas experts for treatment plan suggestions or other suggestions related to diagnosis and treatment.
Overseas Treatment (expected to be available from June, 2019)
We will support patients in the outpatient and inpatient service process and provide travel assistance for overseas treatment, including help with visa processing, transportation, translation, and consultations.
Follow-up Care after Return
Some patients will need follow-up medical care and regular consultations after returning to China. With your permission, we will obtain your medical records from the overseas medical institution and provide you with follow-up care accordingly. We will also help arrange regular, remote follow-up consultations with your overseas attending physicians.
Guidelines for International Consultation Process
Consultation and Consent
A designated customer solution representative will provide a free consultation for you, recommend a suitable hospital and service type based on your conditions and needs, answer your questions, and help you sign your consent forms.
Preparation and Translation of Medical Records
We will help you collect, arrange, check, and translate necessary medical records. A Jiahui Health physician will review the translation to ensure its accuracy. The physician will also help you think of questions for the international consultation.
Medical Records Submission
We will transfer your medical records to our collaborating hospital, which will then select a suitable specialist to consult with you based on your condition and needs.
Video Consultation/Written Consultation Report
Based on your service type, your Jiahui Health physician will either hold a video consultation with an overseas specialist together with you, or discuss your conditions with an overseas specialist after the latter has issued a written consultation report. They will then provide you with the final recommendations and address any concerns you may have.
A detailed consultation report will be generated within 2 - 3 weeks (excluding local and overseas public holidays) after all requested medical records are collected. If you have a preferred specialist, the consultation time will be based on that specialist's schedule.
Affordable prices set your mind at ease
Service Name Price Unit Price International Telepathology Consultation per visit 6,900 International Teleradiology Consultation per visit 6900 International Consultation (Written) per visit 25000 International Consultation (Video, 45-60 min) per visit 38000
* Specific fees are determined by the physician according to the complexity of the patient’s condition. Jiahui Health reserves the right of price interpretation and adjustment. All prices are indicated in RMB.